Refund & Cancellation Policy

How to cancel, and when refunds apply. Cancel any time.

Last updated 2026-08-09 · DRAFT — pending legal review

You can cancel at any time. Cancelling stops the next renewal; you keep access until the end of the paid period.

1. How to cancel

From your account: open Billing and choose Cancel Subscription.
By email: contact «TO BE COMPLETED — support email» and we will cancel for you.
Via the payment processor: manage or cancel any subscription through the processor's consumer support portal (https://support.ccbill.com).

Cancellation takes effect at the end of the current billing period. You will not be charged again after you cancel.

2. Refunds

If you were charged in error, charged after cancelling, or could not access what you paid for, contact «TO BE COMPLETED — support email» within 30 days and we will review and, where appropriate, refund you. Because access is granted immediately, we do not generally refund for a period already used, except as required by law or the processor's rules.

3. Free trials and promotions

If a plan includes a trial, the renewal price and date are shown before you subscribe. Cancel before the trial ends to avoid the charge.

4. Contact

Billing questions: «TO BE COMPLETED — support email», or the processor's billing support at https://support.ccbill.com.

DRAFT for legal review — confirm the refund window and any processor-mandated terms.

Questions about this policy? Contact our support team · Support · Report content